While focusing on the big picture in your business is important, it’s also crucial to enjoy the smaller milestones along the way. In this episode of the Detailed Diary Podcast, I sit with Ruth Oneya, an artist and live painter, whose work is all about color, light, and painting live weddings and events. Ruth talks […]

Social media can be a great platform to connect with your customers and promote your business. But it can also be difficult to know what content to share, especially if you’re not used to posting videos. In this episode, I talk about some ideas for content that small business owners like you can share on […]

Meet the owner, Gaya Samarasingha: Personal skin challenges, unmet skincare needs, and her experience growing up with amazing natural ingredients led Gaya to create a revolutionary skincare line that is clean, simple, and effective. Born and raised in Sri Lanka, Gaya came to the United States in 2004 with two suite-cases, love of her life, […]

Today we are chatting through the dreaded topic of negative customer interactions and customer complaints!  Whether you are new to running your business, or have been running your business for years, negative customer interactions are something we unfortunately will never be able to avoid. Today I am sharing some of my negative customer experiences, and […]

Today we are chatting through the taboo topic of raising your prices in your small business! Some questions we go over in today’s episode include: How to know when to raise your prices How to develop a system or raising your prices proportionately If you need to announce raising your prices Navigating when the best […]

Do you feel guilty every time you have to say “no” to a new opportunity? You’re not alone! Many small business owners feel this way when they can’t take on every new opportunity that comes their way. But it’s important to remember that saying “no” is an essential part of running a successful business. In […]